This article introduces SSProtect :Email operation.
SSProtect :Email utilizes an Outlook Add-In to protect message content and attachments. :Email does not perform any security - it is a data proxy coordinating requests dispatched to the :Foundation Client which then utilizes the same data protection capabilities applied to managed file content.
Automatic, Built-In Install
:Email Installation is integrated into the :Foundation Client. When you first Login, if your Account is configured to utilize :Email and the Outlook Add-In has not yet been installed, you will be prompted:
Choosing Yes will execute installation for you. If Outlook is running, you will be prompted before the :Foundation Client terminates execution required to proceed.
Note that the Add-In is also automatically and seamlessly removed for you when the :Foundation Client is Uninstalled.
:Email protects message content and attachments for the email address associated with the active SSProtect Login Session's Account. You can double-click the SSProtect desktop icon, right-click the notification tray's SSProtect icon, or simply work with content and wait to be prompted to Log In:
:Email Control Group
The Control Group is typically located near or at the right side of the Outlook Ribbon Bar. The available commands and :Email icons change based on the context from which you are working:
Active Outlook Ribbon State
The SSProtect :Foundation Client must be Active for :Email controls to be valid, i.e. running. This is automatic, though if for some reason the :Foundation Client is not running, the Outlook :Email status will show Inactive. In this case, you can click the associated icon to launch the :Foundation Client and establish a Login Session. This will transition the state back to Active:
Active :Email Account
The :Email Outlook Add-In displays the SSProtect Login Session's Account identity below the Inbox, in this case indicating that the active Outlook email account (the one in focus) matches:
Access Plaintext Content
:Email will not attempt to render plaintext message content in preview displays. Pop out the message and :Email will convert content to plaintext (when the Login Session aligns with the message recipient's email address). If, however, you do not have an established Login Session, you will be prompted to Log In and also, when using 2FA, you will need to acknowledge the software prompt or utilize your hardware token to submit credentials via touch:
Protected Reply (by Policy)
When you close the plaintext view of a protected item, it will revert back to ciphertext unless you first click the Release Protection ribbon button. If you Reply and have not clicked Release Protection (shown here), :Email will assert the, Protect on Send checkbox to maintain the protected thread.* When checked, Send converts the plaintext message to ciphertext before delivering the message (which you can verify by viewing the item in your Sent Items folder):
* You can uncheck Protect on Send to deliver plaintext content.
When Composing a message, check Protect on Send to add the thread to protective scope while enabling the additional options for Forward and Reply Policy:
Settings manage Policy and the default behavior of/ for protected content. The top left setting, Automatically select, "Protect on Send", determines if new messages start protected or require explicit action. The checkbox immediately below it provides a more practical approach by enforcing protection when all recipients are authorized sharing peers:
If your email account is managed by Exchange, you will be prompted to participate in a one-time configuration transaction that allows authorized SSProtect Users to recognize your email address as an authorized sharing peer:
Click the control group's About icon to display Production Information and help links. The Settings display also has a Help button that redirects to these pages.
You can search this site for more information on various topics, or use this link to submit a specific request. You can also send email directly to firstname.lastname@example.org, and our staff will respond to your needs as soon as possible.
In the meantime, don't forget to check out our primary website and Insights columns for information on current trends, security topics, and how our technologies relate.
This article was updated w/ v4.0.0 of SSProtect :Email