This article shows you how to Register more than one Profile on a single Host.
When you start SSProtect, you login using your email address as your Username, which uniquely identifies your Account. Each Account is associated with an Organization*, and every Account/ Organization association is unique. To see this information, choose Advanced from the Login dialog:
In the Advanced Login, both the Server and the Organization are displayed. You cannot change these values, though you can edit the Profile name with the Profiles... button (see below).
Server associations are based on your geographic location, and when using DefiniSec as your MSP (most cases), your Server will be interconnected with other globally distributed Server Sets. This only differs if/ when you are using an on-premise or isolated deployment.
For information regarding isolated/ managed deployments, contact your SSProtect Representative or our Support team.
* Individual Accounts are tied to a hidden Organization, also named by your email address.
Registering a Second Account
When a new Account is provisioned for you, you will receive a Registration Email message at your new Account's email address. Register this second Account as follows:
- Right-click the SSProtect notification tray icon and choose, Refresh Login...:
- Click the Profile dropdown control and choose the Register Existing... entry*:
Enter the Username and Password provided in the Registration Email message, and if the Server dropdown is present, use the dropdown to match the value given by the same Registration Email message. Choose Register and you will be prompted to create and enter your new Password. Choose Change to complete Registration.
* If you choose Create New... instead of Register Existing..., you can Provision a new Account and/ or Organization as described in the article, Creating an Account.
Logging into Different Accounts
After you register a 2nd Account, you will have two (or more) choices in the Profile dropdown control presented during Login. Choose the Profile that matches the Account you wish to login to, enter your Password, then choose Login.
You can modify a Profile by choosing Advanced... from the Login dialog, as noted at the beginning of this article, then choose Profiles.... Pick the Profile you want to modify using the Profile control, then choose Edit...:
Choose a new name for your Profile, then choose Save. You can also Delete the Profile or Cancel to retain the existing configuration. Note that Delete removes Profile information from your local configuration, which you can restore as noted below - it DOES NOT delete content from KODiAC Cloud Server Sets.
NOTE: When you Delete a Profile, all information remains intact in the cloud, though your service provider cannot access specifics to help you in Recovery should you lose your Login password and Exported Keys.
Deploying Existing Accounts
SSProtect allows you to Remote Deploy a Profile on another host computer running the software. Use this process to quickly, "deploy" or, "replicate" a Profile, or Restore a Deleted Profile on a host from which it was removed.
The procedure is simple - follow the same Registration steps noted above, however for your Username/ Password, enter existing credentials, as if you were Logging in. This will reconstruct your Profile for immediate local use. In such cases, the Server dropdown likely will not be presented, thus handling connectivity for you. If it is present, and values are not obvious, you can try each listed target.*
This procedure is useful if you suffer hardware failure on a target host and need quick access to content from another computer (laptop, desktop, etc). When using :Recover, you can as noted Restore files you have been managing by responding to the prompts presented as you progress through the Startup sequence noted in the article, Remote Profile Deployment.
* NOTE: Should you choose to use the same email address for multiple Accounts in multiple KODiAC Server Set deployments - for example with the global DefiniSec MSP system and a company-managed, isolated deployment, you will want to use a different password for each. This will help you maintain proper expectations after Login, since you will have to match the appropriate password with the appropriate KODiAC Server Set deployment.
Concurrent Use of a Single Profile on Multiple Hosts
You can effectively deploy and use your Profile on multiple host computers, though you can only Login to one host at a time. If you attempt to Login on a second host without first terminating your SSProtect Login Session elsewhere, you will be presented with an error to that effect.
Note that this affects your Managed Files Hostlist, since use on another Host computer will present new, remotely created items as, "(Missing)" unless they are manually placed. When using :Recover, you can of course use the Managed Files Hostlist/ Versionlist/ Archivelist to Restore items as well.
Use of a single Profile on multiple hosts is supported and intended, and when using :Recover, with a little practice, becomes fairly easy to understand.
Shared Data Considerations
Remember that Accounts you provision do not necessarily permit access to content, "owned" by the other. Permissions depend on the Organizations you are working with and/ or Individual Account Third Party Trust relationships.
When you have Accounts that are members of the same Organization, they by default maintain mutual shared access permission. Else, they must use Third Party Trust associations (and be scoped to the same KODiAC Server Set deployment).
Recovering Profile Data
If you aren't able to deploy a Profile to a remote host, or you are for some reason not able to Login to your Account, you may need to Recover your Profile context. Send your request and error details to Support and, when in response you receive a set of files with instructions to Recover your Profile, perform the following actions:
- Return to the SSProtect Login display with the notification icon's Refresh Login...
- IMPORTANT: Choose the Profile you wish to Recover from the Profile Dropdown (see below)
- Choose Advanced
- Check the Recovery checkbox in the lower right of the display
- Save the files you received from Support to your Configuration folder (below)
- Enter your Password
- Choose Login
The Profile Configuration folder is as follows:
- OR, similarly -
...where <WinUsername> is your Windows Login Name
If Login fails, or the Profile doesn't exist, you may need a Password Reset and/ or assistance from Support.
Recovered Profile State
Recovered Profiles may read an older instance of configuration specifics that are then used going forward. When you Logout, your Profile context is packaged and secured before it is uploaded and archived for future use. The delta between a current Profile and a previous Profile depends on what you have changed with your Account's configuration. In most cases, very little changes - though of course the list of files you have protected may vary significantly.
Depending on your Recovery dynamics, you may find that some content is listed differently than expected. Note however that you maintain access to created and shared content, and file enumeration in the Managed Files lists can be updated on the fly with ongoing use.
For questions, contact your DefiniSec representative or send email to our Support team.
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